You can order without registering and complete your order as a guest. However, creating an account will help you in future transactions.

Click on "Forgot my password" and an email will be sent to you with the link to reset your password.

How can I place an Order?

Add your products to the bag and proceed to checkout. Use your preferred payment method to complete the order. A confirmation email will be sent to confirm your order.

Use the search box at the top of the page to quickly find any item you need.

Unfortunately, you cannot reserve your order online.

What is the delivery time?

Your order should be delivered within 5 to 7 working days.

What are the delivery charges?

Charges vary depending on your city.

What if I miss the delivery?

The courier company will contact you again for a second attempt, or you can reach out to us to arrange delivery.

How to Return a Product?

Bakumia does not have a refund policy. We only offer exchanges. Refunds are only issued in exceptional cases (e.g., item out of stock).

Canceling Your Order

You may cancel before processing begins. Once shipped and a tracking ID is issued, the order cannot be canceled. After delivery, you can return or exchange according to our policy.